Contact ApexCheck
Having trouble with ApexCheck (mouse check, scroll test, screen test, etc.) or want to share feedback? Send us a note.
Include a short description of what's happening and we'll take a look.
Support mailbox
support@apexcheck.com
Use it for broken tools, layout issues, feature ideas, or privacy questions.
We reply within 48 business hours (UTC+8).
Collaboration
support@apexcheck.com
Reach out for mentions, repost requests, or simple partnerships.
Working hours
Mon-Fri, 10:00-18:00 (UTC+8)
Messages sent on weekends or holidays may take a bit longer, but we answer every email.
Helpful details to include
Share the basics below so we can reproduce the issue on our side.
- Which ApexCheck tool you used and what you were trying to do.
- Browser, operating system, language, and whether you tried private/incognito mode or turning off extensions.
- Short step-by-step notes plus any screenshots or console errors.
Data & privacy
Support@apexcheck.com also handles every privacy request.
- Ask for a summary of any diagnostic data stored.
- Request deletion of previous conversations (include the email you used and approximate date).
- Questions about cookies or AdSense data use—we'll answer in plain language.
Quick tips
- If a tool won't load, try private/incognito mode or temporarily disable browser extensions before emailing us.
- Need us to delete a message or log? Share the subject or timestamp so we can find it quickly.
Still need help?
Send a short note to support@apexcheck.com and we'll reply as soon as possible.