Last updated: 15 January 2025
Privacy Policy
Transparency about how ApexCheck collects, stores, and uses the information generated while you run our hardware diagnostics.
1. Overview
We only collect the minimum amount of information required to operate apexcheck.com, provide accurate test results, keep the platform secure, and meet compliance requirements such as Google AdSense policies.
2. Information we collect
ApexCheck runs entirely inside your browser. The diagnostic data that appears inside the testing canvases never leaves your device. We collect the following categories of information:
- Usage information such as the tools you open, general timestamps, approximate region derived from IP address, and aggregated performance metrics.
- Anonymous diagnostic logs that help us detect browser compatibility issues, loading errors, or unusual response times.
- Voluntary contact details (for example, your name or email address) that you provide when you write to support or subscribe to product news.
- Cookie identifiers that allow us to remember your language preference, keep sessions active, and honor consent choices.
3. How we use information
We process personal data only when we have a legitimate legal basis and never sell your information. Typical uses include:
- Operating, maintaining, and improving our web tools, infrastructure, and localization features.
- Analyzing aggregated metrics to understand which diagnostics are popular and where users encounter friction.
- Monitoring for fraud, abuse, or suspicious traffic patterns so we can protect user accounts and service availability.
- Meeting legal obligations, enforcing our Terms of Service, and responding to lawful requests from regulators.
4. Cookies and similar technologies
We rely on cookies, local storage, and similar identifiers to keep the experience consistent across sessions. You can control your preferences through your browser settings.
- Essential cookies keep you signed in, load the correct locale, and ensure tests run smoothly. They are required for the website to function.
- Analytics cookies help us understand aggregate usage and improve reliability. They do not reveal raw diagnostic data.
- Advertising cookies (including Google AdSense tags) measure ad performance, prevent invalid clicks, and remember that you already dismissed consent banners.
5. Third-party services
We only share limited data with trusted partners who help us operate ApexCheck. Each partner is bound by contractual privacy and security commitments.
- Advertising networks such as Google AdSense receive cookie identifiers, approximate region, and device type to deliver contextual ads.
- Analytics providers receive pseudonymized usage trends so we can detect crashes and plan roadmap improvements.
- Cloud hosting and security partners store encrypted server logs and help us mitigate attacks or downtime.
6. Your rights and choices
Depending on your region, you may have specific rights regarding your personal information. We honor requests consistent with GDPR, CCPA, and other applicable laws.
- Request a copy of the personal information we hold about you.
- Ask us to correct or update inaccurate personal data.
- Ask us to delete information that is no longer required for the service.
- Opt out of marketing emails or optional product announcements at any time.
- Manage cookie settings directly inside your browser or mobile operating system.
7. Data retention
We retain diagnostic logs for up to 90 days, aggregated analytics for 24 months, and support conversations for as long as necessary to resolve the issue. When data is no longer needed, it is permanently deleted or anonymized.
8. Contact us
Questions about this policy or your data? Email support@apexcheck.com and we will respond within two business days.
